Our front-line legends! The Retail Team brings the energy every day, delivering exceptional service and expert currency advice in our bureaus.

Whether it’s helping someone prep for a dream holiday or guiding a last-minute traveller, they make every exchange experience seamless, friendly and fast. This is where people skills shine and no two days are the same!

People are the heart of our business, and the People and Culture team is here to support them every step of the way. From recruitment to development, wellbeing to culture, they’re passionate about creating a workplace that feels inclusive, inspiring, and full of opportunity. This is where talent is nurtured and careers take off.

The numbers experts keeping us balanced and bold. From managing budgets and forecasting to ensuring we hit our financial targets, the Finance Team makes smart decisions based on solid data. They help the whole business stay financially fit and future-ready.

Driving the business forward. The Commercial Team focuses on long-term success – finding smart ways to grow our business, boost performance, and make sure we're delivering value. They work across departments, keeping us competitive and sustainable in a fast-moving market.

Innovation meets stability here. Our Technology Team keeps the business connected – building systems, supporting users, and rolling out tech that helps us work smarter. They’re the unsung heroes behind every smooth transaction, every seamless login, and every bit of digital magic.

The big-picture thinkers on the ground. Our Retail Field Team – including our amazing Area Managers and Heads of Retail – are the glue between strategy and the shop floor. They support, coach and inspire our bureau teams to deliver brilliant performance and top-tier customer experiences.

From driving results to rolling out new initiatives, they keep the buzz alive across the network. Always on the move, always switched on – this team leads with energy, empathy, and a whole lot of retail know-how.

Think of them as currency superheroes. The Currency Supply Team monitors stock levels, forecasts demand, and manages our currency buying strategy. They know the markets inside out and keep our business ready to deliver – ensuring we’ve got the right currencies where they’re needed most.

Our online powerhouse. The Digital and Marketing Team brings our brand to life in the digital world – designing seamless online journeys, driving web traffic, and crafting campaigns that connect with our customers. It’s a mix of creativity, data, and innovation – all rolled into one bold team.

The guardians of good practice. Our Compliance and Audit Team keeps us aligned with regulations and industry standards, performing internal audits and offering guidance to keep everything shipshape. They help us do things the right way – safely, securely, and with integrity.

This is the team our bureaus call first when they need a hand. The Branch Support Team is all about fast thinking, helpful advice, and keeping our front line running smoothly. From system queries to operational how-tos, they’re the calm, clever voices on the other end of the line – turning challenges into solutions with a smile.

Customer smiles start here. This team is the voice of the business for our customers – answering queries, solving problems, and keeping the experience positive from start to finish. Whether it's over the phone, email, or chat, they bring empathy, expertise and great energy to every interaction.

Spaces that work and places that shine – that’s the Property Team’s domain. They manage everything from new bureau openings and refurbishments to maintenance and health & safety. Practical, proactive and always planning ahead, they’re the reason our spaces are as smooth as our service.

Meet the heartbeat of our behind-the-scenes operation. The Cash Fulfilment Team handles the physical cash side of the business – processing orders, preparing deliveries, and making sure the right currency gets to the right place on time. Accuracy, speed, and attention to detail? This team nails it, every time.

All about connection and collaboration. The Ignite Team manages relationships with our key partners – nurturing growth, solving challenges, and working together to build shared success. They're energetic, relationship-driven, and always on the lookout for the next opportunity.